Al Jazira Group Qatar Careers 2023-Apply for Technology Support Engineer Jobs Vacancy

  • Full Time
  • Qatar

Website Al Jazira Group

Technology Support Engineer

Al Jazira Group Qatar Job Vacancy at Technology Support Engineer in Qatar

Technology Support Engineer Jobs 2023 in Qatar :- Technology Support Engineer has publish a notification on career page for the recruitment of Al Jazira Group Qatar Post in Qatar location. Candidates who are eligible for the post of Al Jazira Group Qatar can apply on before last date without getting late.

Comapny Name Al Jazira Group Qatar 
Name of Post Technology Support Engineer
Salary QAR 8,000.00 per month
Job Location Qatar
Job type Qatar Jobs

Technology Support Engineer Jobs in Qatar 2023 Full Job Descripation

Provide first-line support for all Aljazeera user-base for user-facing hardware, software, desktop, enterprise and broadcast applications. Coach and mentor engineers and lead by example.
Key Responsibilities:

  • Perform, review, and confirm preventive maintenance performed for critical systems to avoid On air output service interruption
  • Setup, configure, maintain user’s accounts and passwords (functional accounts, distribution groups, etc.)
  • Prepare & write IT knowledge base articles and other documentations
  • Provide immediate support for calls and critical areas (on-Air and web online users, Galleries, Presenters, Studios) with minimal service interruption.
  • Setup and maintain critical IT devices used by field journalists and external bureaus to ensure business continuity and provide support remotely when required
  • Respond to end user Incidents and Requests and ensure all calls are logged, updated and closed accurately as per agreed Service/Operational Level Agreements (SLAs/OLAs).
  • Coordinate with vendors for repairing faulty IT equipment and ensure critical On-Air devices are replaced and fixed on timely manner.
  • Manage and participate in projects related to the section as needed.

Key Requirements:

  • Bilingual (Arabic & English)
  • Bachelor of Science in I.T or related field; ITIL Foundation certification preferred
  • 2 years of experience in IT related field
  • Knowledge in IT technologies, networking and various operating system setup, configurations and technical support skills

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