Kitopi Job Vacancy for Area Manager in Qatar

Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.

Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.

As a leading food-tech business, Kitopi’s growth has been largely fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science,  artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today.

With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, and its global customer experience center in Dubai, UAE.

Area Manager will support the operational strategy for our kitchens, drive operations with a team built up of specialists and elite players, and execute plans across the entire group operation, This will include further brand expansion and new kitchen establishment throughout Qatar

What You’ll Do

• Be responsible for quality operations and continuous optimization of kitchen and store performance
• Act as role model to your team and be “obsessed” with everything that relates to food quality, exceptional customer service and team success
• Be accountable for the people in your area – involved in recruitment, training, coaching and motivation of all team members
• Take accountability for success and satisfaction of brands operated in your stores
• Provide on-going support to OPS teams and escalate, when necessary, to resolve disruptions in areas such as facilities, supply, central production, local authorities, community relations etc.
• Own business planning, sales and profit (P&L) of his/her respective area
• Collaborate with all Kitopi functions to facilitate effective flow of information between kitchens and the support team

What Are We Looking For?

• Have strong restaurant or F&B experience (min. 2 years) in a large organization as multi-unit manager and understand the complexity of multi-branded restaurant business
• Be able to operate in a changing and versatile environment, understanding operations, sales, data analytics and project management
• Thrive in a fast-paced environment, be detail orientated with a high level of integrity and ability to work under pressure
• Be a great communicator, able to engage with multiple stakeholders coming from different backgrounds
• Understand the importance of “on-the-job” involvement and lead from the front as expert and partner to our team members and managers
• Have analytical mind – we use data to make decisions – and you need to use it effectively
• Be driven by operational excellence and constantly seeking ways to improve people and systems
• Be a great team player, able to work under pressure in a high-performance environment
• Have positive energy and can-do attitude
• Please note priority will be given to residents in Qatar

First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding – this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.