Mandarin Oriental Hotel Group Qatar Careers 2023 | Apply for Guest Services Agent Jobs Vacancy

  • Full Time
  • Qatar

Website Mandarin Oriental Hotel Group Qatar

Guest Services Agent

Mandarin Oriental Hotel Group Qatar Job Vacancy at Guest Services Agent in Qatar

Guest Services Agent Jobs 2023 in Qatar :- Guest Services Agent has publish a notification on career page for the recruitment of Mandarin Oriental Hotel Group Qatar Post in Qatar location. Candidates who are eligible for the post of Mandarin Oriental Hotel Group Qatar can apply on before last date without getting late.

Comapny Name Mandarin Oriental Hotel Group Qatar 
Name of Post Guest Services Agent
Salary QAR 1,500.00 per month
Job Location Qatar
Job type Qatar Jobs

Guest Services Agent Jobs in Qatar 2023 Full Job Descripation

Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Doha

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

Main Responsibilities

  • Greet, check in, and escort guests promptly to their rooms
  • Address special guest preferences recorded in guest history profiles
  • Handle cash drawer properly as outlined in the MODOH Controller’s Policy
  • Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct
  • Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience
  • Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues
  • Print and drop cash out, adjustment slips, paid out voucher, and bank count reports
  • Communicate clearly with the Night Duty Manager and Accounting Department
  • Establish a good working knowledge of the Hotel outlets and products
  • Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA


  • Minimum 2 year of experience working in a 5-star hotel environment
  • A minimum of 1 years of Front Office experience
  • Previous experience working in the Middle East Region is an advantage
  • Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, and Rex

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