Marriott International Qatar Job Vacancy for Call Center Operator in Doha, Qatar

Website Marriott International Qatar

Call Center Operator

Marriott International Qatar Job Vacancy at Call Center Operator in Doha, Qatar. Call Center Operator Jobs 2022 in Doha, Qatar. Apply today before last date.


Marriott International Qatar Job Vacancy at Call Center Operator in Doha, Qatar

Call Center Operator Jobs 2022 in Doha, Qatar:- Call Center Operator has publish a notification on www. jobs.marriott.com. career page for the recruitment of Marriott International Qatar Post in Doha, Qatar location. Candidates who are eligible for the post of Marriott International Qatar can apply on before last date without getting late.

Comapny Name Call Center Operator
Name of Post Marriott International Qatar
Job Location Doha, Qatar
Job Reference Number 22156864

Call Center Operator Jobs in Doha, Qatar 2022 Full Job Descripation

Job Number 22156864
Job Category Rooms & Guest Services Operations
Location Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We’re looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

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