About the role
Responsible for maximising sales and profit, ensuring achievement of target through the delivery of world class customer service and effective merchandising. Oversee and manage the day-to-day operations of QDF business including a multitude of high profile brands.
In this position, the responsibilities include, but not limited to, the following:
- Lead, manage and develop the retail team to deliver sales targets through delivery of excellent customer service and operational standards.
- Manage the entire retail operations in accordance with company policy so as to establish an operation that not only meets but exceeds performance levels.
- Maximise sales and profits through correct planning, forecasting and allocation of resources.
- Manage all brand concessions and ensure that their standards are adhered to.
- Ensure promotional programs are implemented to agreed deadlines with all supporting materials and stock in line with supplier agreements to maximise sales.
Qualifications
About you
- High School Qualification / Vocational Qualification /Diploma or Equivalent with Minimum 9 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience.
- Experience in retail developing, managing and influencing people and the bottom line results is essential.
- Experience in customer facing and fast paced business.
- Operational knowledge of a Retail Environment.
- Experience working in the Middle East; international business or luxury market experience is desirable.
- It is preferred to have a prior experience within a Duty Free or an airport.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
